Frequently Asked Questions

Do my Diamond Rewards loyalty points carry over to Pegasus Rewards?

Yes, all your points from Diamond Rewards are transferred straight over to your new Pegasus Rewards membership.

Where can I use my Pegasus Rewards membership card?

Pegasus Rewards membership is valid at all 13 Pegasus Leisure Group venues – see your membership pack for full details.

How do I collect my Pegasus Rewards Points?

Simply hand your Pegasus Rewards card to staff when making any food and beverage purchase in venue or when you insert into any gaming machine.

What can I do with my points?

You can redeem your Pegasus Rewards loyalty points for food and beverage purchases at any of the 13 Pegasus Rewards venues or for exclusive gifts from the in venue showcase displays.

You can also part pay with points and cash on any food and beverage purchases in venue.

Can Pegasus Rewards points be redeemed for cash?

No. Pegasus Rewards Points can not be redeemed for cash.

How do I move up to a new tier?

Pegasus Rewards tier levels are based on the points you earn on your total in venue spend (Food & Beverage and Gaming) and are reviewed monthly. The more points collected the higher your tier.

How do I move down tiers?

After 12 months from the program launch members who do not maintain their tier points requirement will be reissued their new tier and this will be reviewed monthly.

How will I know if I have a new tier?

Members will be communicated monthly and advised of their new tier status and encouraged to visit in venue to collect their new card.

Do my points expire?

Points will only expire for members who have had no recorded activity in a 12 month period.